From humble beginnings in the back room of Natalie’s home, with a fax machine borrowed from her brother and printing workbooks at his workplace after-hours, Open Door started as a vision to create workplaces that we can be proud of!
That was in April 2003 and inspired by Natalie being made redundant from her big corporate role. She decided not to continue to climb that old corporate ladder, but start a company that would make a real difference. Back then there was plenty of “dance on stage, rah-rah” personal development going on, but limited “real coaching”. It wasn’t really even on the agenda for HR and L&D professionals.
Natalie discovered the term “coaching” by reading Sir John Whitmore’s book “Coaching for Performance” and that was the start – the catalyst that provided some tools to start working on the vision. Whitmore signed Natalie’s dog-eared copy of his book about 8 years later and wrote the Forward for her book “Bring Out Their Best- Inspiring a Coaching Culture in the Workplace” (released in 2010).
Since these early beginnings we have grown into one of the leading coaching and coach training organisations in Australia, with a high performing team of professionals that people just love being around.
Open Door was never a “small business” doomed to fail and join the statistics of companies that don’t make it past the first two years. Open Door was never a “one-man band” and we didn’t “put up a shingle and call ourselves coaches”. No, we are – and always have been – a Team and a Group and have built relationships and partnerships with our clients who we consider to be colleagues and over the years, friends. We’ve grown to have representation around Australia and through our business partners, in Malaysia and Singapore.
Our Company values – Integrity, Relationships, Openness, Innovation, Passion, and Fun – are lived and demonstrated in everything that we do.
We created Australia’s first ever coaching qualifications specifically aimed at workplace coaching (and at the same time, Natalie had a baby – delivering the coaching qualifications was harder!! !!)
And we stick to what we are good at and play to our strengths. So from the very beginning we’ve been committed to the outcomes of our clients and assisting our clients to achieve their personal, professional, team and organisational goals.
It’s our role to coach, inspire, motivate and lead and it is how we achieve excellence as a company. As a specialist executive coaching, mentoring and coach training organisation our roles are not diluted by trying to be “all things to all people”.