Comprehensive training in mental health for coaches, managers and leaders of all kinds.

Now available completely online!

Each year 1 in 5 Australians will experience a mental illness.

Many people don’t feel knowledgeable or confident to offer assistance.

Mental Health First Aid (MHFA) teaches you the skills to help someone you feel needs an alternative support to coaching.

With 1 in 5 Australians experiencing a mental illness of some kind every year, statistically, we are sure to be working with one or more clients or colleagues who are experiencing a mental health issue.

In our role as coaches, we are 100% focussed on our client’s goals and helping them achieve as much as they can. We want them to be successful and in a workplace setting, we want them to be engaged and productive.

Equipping ourselves with Mental Health FIrst Aid skills is essential. These skills allow us to open up difficult conversations where we feel someone may be experiencing a mental health issue, and give us a proven approach to do so.

Why complete a Mental Health First Aid course?

As coaches, we are in an excellent position to assist someone experiencing a Mental Health issue.

It’s our job as coaches to know the boundary between coaching, and providing other forms of support for our client, including Mental Health First Aid.

Because we work in high rapport with our clients, we are likely able to notice signs that may indicate our client is experiencing a mental health concern, and take steps to support that person.

It’s the same as when we feel a client might benefit from mentoring or another form of assistance. You need to be able to consciously choose the best way to support the client, and confidently take the appropriate steps when you get a sense that coaching isn’t the most appropriate form of support for the client in that moment.

An unaddressed Mental Health issue can have a significant effect on a person’s ability to perform at their best, and this is true for their workplace performance, too.

By taking steps early to encourage the person to get support, we are ensuring their effective and speedy recovery, and their return to their usual levels of productivity.

Confidence To Help

You will learn the knowledge and skills to offer first aid for a mental health problem.


MHFA courses are evidence based and go through a process of continuous evaluation.

Action Plan

Learn the ALGEE Action Plan and be equipped to help an individual with a mental health problem.

Global Community

Join a global community at the forefront of mental health.

Mental Health First Aid is an essential skill for all “people people”

It’s our belief at Open Door Coaching that having Mental Health First Aid skills is something every people leader should have, at any level in an organisation.

In this video, Melissa, a HR Business Partner at Coca Cola Amatil, explains how she came to be a Mental Health First Aider, and why she believes the skills are so important for people in similar roles to hers.

Would you know how to help?

Mental health problems can affect anyone in the community and inaccurate and stigmatising attitudes towards people with mental illness are common.

Many people lack the knowledge, skills, and confidence to support a friend, family member or co-worker experiencing a mental health problem, including how to approach someone and start a safe conversation.

Many coaches we work with have said they have experienced times, when coaching, where they have felt ‘something isn’t right’ or that they thought their caochee may be experiencing a mental illness, but have not know how to start the conversation.

The MHFA course teaches you exactly how to have those conversations.

Advanced Coaching Certification

Become a Mental Health First Aider

The Mental Health First Aid (MHFA) course teaches you simple, practical first aid skills for helping a family member, friend, co-worker or other person who is experiencing mental health problems.

MHFA courses will teach you how to listen and respond to someone with a mental health problem, even if they are experiencing a crisis. You’ll learn how to help someone to access the support they might need for the successful management of symptoms as part of their recovery journey.

What’s more, you’ll be able to actively reduce stigma in your community and your workplace, by responding appropriately to myths and misunderstandings about mental illness.

The Standard MHFA Course

The Standard Mental Health First Aid course is for any interested adult.

You will learn how to assist an adult who may be experiencing a mental health problem or mental health crisis until appropriate professional help is received or the crisis resolves, using a practical, evidence-based action plan.

This course is based on guidelines developed through the expert consensus of people with lived experience of mental health problems and professionals.


This is an online program, delivered in two parts…

  • A self directed e-learning component
  • then 2 x 2.5 hour webinars
  • An optional short assessment to become an Accredited Mental Health First Aider


Any adult can attend this course. You don’t need any experience with Mental Health at all.


Demonstrate your mental health first aid skills by becoming an Accredited Mental Health First Aider. Complete an online assessment after the course to become Accredited.


Learn about the signs and symptoms of common and disabling mental health problems in adults, how to provide initial help, where and how to get professional help, what sort of help has been shown by research to be effective, and how to provide first aid in a crisis situation.

This is an education course, to learn how to give first aid to others, and is not a therapy or support group.


  • Depression
  • Anxiety
  • Psychosis
  • Substance abuse problems


  • Suicidal thoughts and behaviours
  • Non-suicidal self-injury (deliberate self-harm)
  • Panic attacks
  • Traumatic events
  • Severe effects of drug and alcohol abuse
  • Severe psychotic states
  • Aggressive behaviours

Upcoming Courses

All courses are $229.90 including GST.

This includes your elearning, webinar sessions, and postage for your Mental Health First Aid manual.

Next course dates are:

Tuesday 2 & 9 June 1pm – 4pm Melbourne time 

Monday 6th July and Thursday 9th July, 9am – Midday Melbourne time.

Wednesdays 16th and 22nd July, 1-4pm Melbourne Time

You’ll be enrolled in the online learning component upon registration, and this must be completed before the above webinar sessions.

The course fee is made up of two components : Your e-learning with Mental Health First Aid Australia, and your webinar facilitation. Upon registration, we will pay for your e-learning component on your behalf. If you have already purchased your online learning from MHFA, please call us on 1300 006 324 to register over the phone.

This course fee is fixed nationally, across any provider. Learn with the best, at Open Door Coaching.

To register, click here or for further information, please call us on 1300 006 324.

We also deliver the 2 Day Mental Health First Aid program in house in certain circumstances. Contact us to discuss.

Some information on this page has been provided by Mental Health First Aid Australia.