RTO Information

Open Door is a Registered Training Organisation and our provider number is 21858. See our listing on training.gov.au here.

We were first registered as an RTO in November 2006 under the VQRA; re-registered with Australian Skills Quality Authority (ASQA) on 1st October 2012; and again on 1st October 2017 until 30 September 2024. These important milestones are evidence of our ongoing compliance with government standards and our commitment to quality training outcomes.

Our coaching qualifications have been renewed by ASQA several times. The latest qualifications were renewed on 1st January 2020 and remain current until 31st December 2024.
Scope of Registration
Open Door has a limited number of qualifications on our Scope of Registration. This is an important part of our business strategy because we are specialist in leadership and coaching – not trying to be ‘all things to all people’. Our accredited programs were developed by Natalie Ashdown our Chief Executive Officer.

Accredited coaching qualifications:

10834NAT: Certificate IV in Workplace and Business Coaching
10835NAT: Diploma of Organisational Coaching

Frequently asked questions:

Are the coaching qualifications national recognised by the government?

Yes. Our Certificate IV in Workplace and Business Coaching and Diploma of Organisational Coaching are nationally recognised training, as indicated by the Nationally Recognised Training (NRT) logo on the course pages.

Are these qualifications part of the Business Services Training Package?

No. They are accredited courses, owned by Open Door, not part of the Commonwealth owned training package. However, units of competency from the Business Services Training Package are included in our qualifications.

Student Information Handbook
To make an informed decision about your enrolment and if you have any questions throughout your program, you are encouraged to contact us on 1300 006 324.

Open Door has also produced a Student Information Handbook which contains important information on our:

RTO structure; vocational outcomes; training guarantee and course duration; training pathways; selection, enrolment and induction; training delivery; provision for LLN; student attendance and behaviour; Staff Code of Conduct; Equity Commitment; Occupational Health and Safety; privacy; Competency-based training; the Assessment Process; RPL arrangements and credit transfer; access to student records; Student complaints and appeals; fees and charges; Refund policy; support, welfare and guidance; student safety.

You can download a copy of the Handbook here: Student Information Handbook.

Open Door is audited by our regulatory authority ASQA and we also undertake internal audits to ensure our compliance with all regulations.

Open Door was audited by ASQA representatives on 15th March 2012 as part of our Continuing Registration as a National VET Regulator (NVR) Registered Training Organisation (RTO). (In other words, our RTO Registration was due for renewal and we audited by ASQA as part of this process).

Any non-compliance rectifications were completed by Open Door and on 28th August 2012 we received a Final Audit Outcome letter that our application to renew our registration as a national VET regulator (NVR) registered training organisation (RTO) had been granted.

Open Door was re-registered by ASQA on the 1st October 2017, until the 30th September 2024.