At Open Door we are keen to learn from the leaders in our workplaces who are making a difference. In particular, we continue our conversation this week around building engagement in the workplace, by welcoming back to the Coaching Café, Leisa Bowness. Leisa is the Manager Organisational Capability from Resources Safety & Health Queensland.
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What is impacting engagement?
We have shared Gallup’s recent report on the State of the Australian and New Zealand Workplace. This report says engagement in our workplaces is only 20%. In addition, 67% of employees in Australia and New Zealand ‘quiet quitting’. Furthermore 13% actively disengaged. Our international Alumni can find the global report here.
There are many things impacting engagement in our workplace. Including lack of recognition. Furthermore, variety and the opportunity to learn in my work. And lack of clear goals and guidance.
Importantly, the report says these employees are ‘winnable’ and managers coaching skills make a difference.
What conversation is needed to address engagement?
Leisa says, there is a deeper conversation to be had to create engagement. Importantly, that conversation is around creating psychological safe spaces for conversations. Furthermore, more inclusive workplaces. To address the reasons for quiet quitting. And to build up people’s resources to prevent burnout in the workplace, which we all agree we are see more of.
Leisa points us to the job demands-resources model when thinking about what causes burnout versus employee engagement
What is positive duty?
‘As leaders we have a positive duty to address engagement issues’ Leisa shares. ‘Positive duty’ is a term that has been linked to the latest government legislation around addressing sexual harassment and other related issues in the workplace. You can read the latest guidelines here.
The guidelines state: Positive Duty requires organisations and businesses to take reasonable and proportionate measures to eliminate these forms of unlawful conduct, as far as possible.
Be curious, not furious
In summary, this is a webinar you need to listen to. Particularly, because as leaders, managers and coaches we are at the forefront of these engaging conversations. Importantly, Leisa encourages us to the curious, not furious. And we reflect on how being curious about how people learn, what they need and what energises them, can be good starting places. Furthermore, an excellent reframe on the reasons why people are quiet quitting.
With this in mind, we encourage you to listen to the recording. And spend some time reflecting on how you build engagement.
And together we can turn around the statistics on quiet quitting.
Every week our team of experts present “Coaching Cafe” webinar with topics for Managers, Leaders, Business Owners, and everyone who wants to be a better workplace coach, leading their teams to higher productivity, better outcomes and a happier, healthier workplace.