Mental Health in the Workplace 2022

In this coaching café we take a look at a commonly discussed topic: mental health in the workplace.

We got a few questions from the alumni beforehand and in this blog we want to answer those questions, plus a few more than attendees gave us live on the call.

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Nick McEwan-Hall Open Door Coaching

What are we trying to achieve with mental health in the workplace?

My thoughts here are really straightforward – that what we need to achieve is mental health being treated nearly the same as we treat physical health. I say nearly, because physical health and mental health are different. However when we think about it, both are health issues and should be responded to equally.

We have a legal obligation in our workplaces to ensure that all aspects of our teams health is cared for and protected – and that includes their mental health.

Further, we need the same level of fluency around mental health and safety as we do for physical health and safety. We need to have in place the training and skills to support good, positive mental health, like Mental Health First Aid training.

What are some options for supporting my dispersed team and making them feel connected?

This question was posed during the session by someone who has an internationally dispersed team.

It is a really great idea to go directly to your team and ask them how they experience connection. It’s different for everyone. How we feel connection might be very different to the way our teams feel connection. And if we are planning programs or events to build that sense of connection, and they don’t cater to the way our teams experience feeling connected, it can be like we never ever did anything at all.

Build into your planning the method and the mode. If your team is dispersed, perhaps it’s regular zoom catch ups, or regular leadership updates.

The essential question to ask yourself is “Are we providing what our teams need and want, to feel connected to the business?”.

lady walking with clipboard

What is really happening with mental health?

What are some good approaches to wellbeing?

How do I support my team when they are struggling?

mental health matters

There is a growing difference in how we are talking about mental health. There is a common conversation happening that mental health is changing.

I think in reality there are a few things happening over the last few years, which when combined, give us a sense that mental health is changing.

There has definitely been a lowering of stigma around mental illness. This has brought with it an increase in help seeking behaviours, and people talking about their own mental health challenges.

Additionally, there has been a huge rise in the presence of risk factors for developing poor mental health and mental illness. People are more exposed to risk factors. Think about the impacts of the pandemic, job insecurity, floods, fires and the list goes on. As more people are exposed to risk factors, more people will experience poor mental health.

If we can keep decreasing stigma, and decrease risk factor exposure, then we will be in a position.

open office layout

Closely linked to mental health is wellbeing. One of our participants asked for some ideas on how to implement wellbeing approaches into the workplace to sit alongside mental health first aid type interventions.

Creating an environment where wellbeing is promoted, is a great protective factor to ward off the risk factors of developing mental illness.

One great model for wellbeing is the PERMA model. It’s very evidence based and practical.  PERMA stands for…

  • Positive emotion
  • Engagement
  • Relationships
  • Meaning
  • Accomplishments

If you’re worried that one of your team might be experiencing some mental health problems, it’s important that you engage with them about how they are feeling.

And, that might sound tricky or scary. But with the right training (like MHFA training) we can learn how to do this.

We can’t go too wrong when we engage with someone in a respectful and rapport-filled way. If you aren’t feeling confident about how to do this, enrol in MHFA, or ask a colleague to help you out.

The important thing here is that you have the conversation. Ignoring the problem will not help it resolve.

Research has shown significant positive associations between each of the PERMA components and physical health, vitality, job satisfaction, life satisfaction, and commitment within organizations (Kern, Waters, Alder, & White, 2014).

PERMA is also a better predictor of psychological distress than previous reports of distress (Forgeard et al., 2011). This means that proactively working on the components of PERMA not only increases aspects of wellbeing, but also decreases psychological distress.

Here’s a great article about the PERMA model. You can also check out the 5 Ways to Wellbeing.

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I loved it! It gave me everything I was hoping for (confidence, a framework and many lenses to consider) and more!

It is an excellent program that can be adapted to any area of a workplace. It will assist me with all my communications with other people, delivered by a very passionate facilitator, easy to listen to, flexible and attentive to the class.  I am thoroughly energised by what I have learnt so far.

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My workplace skills and capabilities have taken a very positive turn. Where I would get exhausted or overwhelmed by difficult work relationships, I now am equipped and confident to manage these relationships and use some of the models I have learned to get positive outcomes in our interactions.

I thought the online format via ZOOM worked well and for people outside of capital cities, it is a much more affordable and less disruptive way of undertaking the training.

The course has really enhanced and further developed my skillset. What a phenomenal four days for the Zoom face to face part of the course and amazing, quick turnaround on assessment of online modules.

I have confidence in my ability to coach others. My skills have grown significantly and I am so much more conscious of not responding to my team with solutions with a great toolkit to support me. This coaching course has changed my behaviour significantly and positively in my life. Where once I loved solving others problems I now love seeing others solve their own problems.

Great work, this course  is amazing and definitely supports me in my goals. I have always wanted to make a difference and found coaching to be more beneficial than mentoring to support an individual to take responsibility for their own development and to move forward in their goals.

Since starting the program, my work role has not changed, but I have developed as a leader in my ability to develop myself and others. I developed an ability to detect “below the line” thinking, and to develop narrative to move above the line. My listening and questioning skills have grown, and my ability to detect opportunities for growth in self and others.

I feel I have the skills to better lead, manage and coach people in the workplace. The communication skills I have learnt have assisted me in my communications and have improved my relationships at work and home. I thought the program was great. It was challenging and a lot of work. But in the end there were real and useful learning outcomes. I really enjoyed this course and got a lot out of it. It provided me the opportunity to grow personally (the most important output) and gave me some very useful coaching skills

I have grown in confidence and started the journey of becoming a coach. The course provided me with some excellent theory and practical components which have worked together well in helping me along the journey. I now have greater confidence and much better listening skills. I’ve learnt what active listening actually means.  The higher level of confidence has allowed me to develop my coaching skills at a faster than expected rate.

My approach to all personal and professional discussions and my confidence has grown with what I have learnt from the program. I truely believe this program has changed my approach to all I do. I believe I have enhanced my communication and how to read and interact with different personalities types, listening with purpose and communicating with intent to learn and grow others.

I can see the benefits and knowledge and skills in coaching and can see its benefits in self coaching, one on one coaching and team coaching as well as in everyday conversations and conflict resolution. The face to face program and online program is excellent. I have completed various vocational and post graduate study courses and this is the best so far. Natalie Ashdown is an inspirational coach and trainer. Her teaching methods are engaging and very effective. Brigitte Calvert always completes assessment reviews speedily and the feedback was excellent and assisted in the learning process.

I am now comfortable coaching. I see lots of opportunities and I have realised that I have many skills. I have a greater awareness of serving the higher needs of all within my interactions. I am much better at posing appropriate questions to foster internal reflection. I think it is an excellent program.

I’ve learned a lot about myself and how to conduct conversations and am now confident to be able to perform a coaching session and have enjoyed a new sense of learning since commencing the course.

The program enabled me to reflect upon and identify HOW I coach. Throughout the assignment work I revisited my other training guides and has reinforced what I already knew, and also refreshed my knowledge of my coach training. I have a greater awareness of the theory and techniques that I use in my coaching practice each day . My coaching is much more effective as I am spending more time on the issues below the surface which is providing greater value and benefit to my clients.

I am now confident in holding coaching conversations with people. Not only am I able to set up a coaching business, but also my listening skills have improved immensely. This helps me in my business and my sales calls.

I have new skills to use professionally and personally, particularly regarding active listening, powerful questioning and a range of excellent materials to draw upon and reflect upon.

My attitude towards leadership coaching has changed greatly. I used to “teach” leaders how to manage people but now I use coaching to develop leaders’ skills. Whenever staff or managers come to me with a question, problem or issue, instead of giving them the answers, I coach them by asking the “who”, “how” and “what” questions. I have coached staff and managers through performance reviews, career development and employee relations issues.

Totally loving using my new coaching skills in the workplace. Staff are delighted with how I am helping them to solve their own problems. Absolutely loved the course! Would recommend it.

I’ve definitely grown personally as I’ve learnt new communication skills. I’ve started employing those skills in everyday work situations. I’m leading the way for my unit in adopting a coaching culture.

The way I view things has changed from trying to provide answers to helping people find their own answers. I have improved my listening skills and allow space for other’s answers.

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