Shifting Under Performance

Shifting under performance, rainbows and lollipops

What if they are under performing?

Recently, during a workshop, a manager said what many others are thinking: “It’s not all rainbows and lollipops. What if they are under performing? What do you do then?”

The frustration was real, and it is common. This was a manager doing their best to support an employee but unsure what else to try. Managers need more strategies. They want to understand how coaching might help.

With this in mind, we continue our focus on annual performance review season in this week’s Coaching Café.

So far, we’ve explored how these conversations can build engagement in the workplace; frameworks and tips to set up conversations for success; strengths-based conversations and the trickier conversations.

This week, Natalie and Paula explore one of the most challenging topics: how a coaching approach can shift under performance.

How coaching works for under performance:

We must coach in line with the organisation’s process and procedures. But coaching around under performance really does work. It works because we are focused on what we want to see; we can discuss the reality of the situation; and then talk about the goals and options to more forward. Experienced coaches will hear the GROW Model here.

Reframe the conversation:

Coaching is about reframing the performance conversation. In particular as an opportunity to shift, lift, raise, change the performance. Especially an opportunity for dialogue. See the diagram.

Listen to the Coaching Café and you will walk away with:

An understanding of how/why conversations become difficult
Strategies for reframing these conversations
A practical tool from Open Door you can use right away

Whether you’re designing performance conversations, coaching managers, or facing your own review – you will benefit from learning how to coach through the more tricky conversations.

Missed the live session, catch up here

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If you are a regular, you know the vibe and the great contribution that you make to our discussions; so we look forward to welcoming you and offering you a value-packed 30 minutes each Friday.

If you’ve not joined us for a Coaching Café, now is your opportunity to schedule this time for your professional and personal development. In addition, you have the opportunity to collect ICF CCEU’s for FREE. In no time at all, you’ll be looking forward to Friday lunchtimes, just like we all do!