One of the first coaching techniques you can use is questioning the decisions. This little tool comes from our Certificate IV in Workplace and Business Coaching Program (10834NAT). Briefly, it is about asking: how did you decide that? Furthermore, when did you decide that?
Asking ‘how did you decide that?’ encourages the person we are coaching to analyse the steps or process that they went through. Consequently, the more detail we can get here, the better. In addition, we can ask about logic or emotions that came into the process. Furthermore, enquire as to the people, circumstances or environmental factors that are influencing (if any). For this reason, our Certificate IV in Workplace and Business Coaching Program (10834NAT) includes a Myers Briggs Type Indicator (MBTI) profile to assist with this understanding.
Interestingly, the second question ‘when did you decide that?’ opens up more thinking. Indeed, it is possible that a person has made the decision earlier, than when they are announcing it publicly. Consequently, this question allows examination of any internal biases. For example, someone declares ‘that person is never going to make it’. It is possible that they decided that last time they had an experience with a similar person, task or idea. Therefore, they are just automatically deciding, once again that the same scenario will play out.