Surface level conversations (level 1)
In short, this is the basic level of conversation. Conversations that are focussed on surface level information. Questions at this level are simple or ‘stock standard’. In addition, often asked to be polite or initiate the conversation. For example, how’s the weather out there?
Facts level coaching conversation (level 2)
Moving to the second level. Facts and details are shared at this level of conversation. For example, how many people where involved?
Thinking level coaching conversations (level 3)
The thinking level is as it sounds. At this level questions are asked to find out what people are thinking. Furthermore, to encourage people to offer an opinion. Perhaps make a judgement or recommendation. For example, how do you think the group responded?
Feeling level coaching conversations (level 4)
Feeling conversations take more rapport. Importantly this level evokes sharing gut feelings, talking from the heart and sharing emotions. For example, how will you feel when you achieve that?
Inner level coaching conversations (level 5)
The deepest level of conversation is the inner level. This is the most personal level where a people might state their values, lessons or vulnerabilities. Furthermore, this is a really authentic level of conversation. Questions might include, what did you learn from that situation? Or how did you demonstrate leadership in that situation?