Building Workplace Engagement
Check out our blogs and podcasts on building engagement in the workplace.
Friday 24th April 2026
Midday AEST (Melbourne Time)
AI and coaching: what should we be focusing on?
As AI becomes more embedded in the workplace, questions are no longer just about capability—they are about ethics, responsibility, and professional practice.
Following our exploration of AI and coaching, this week we turn our attention to the ethical implications of using AI in coaching and leadership.
- What does it mean to use AI responsibly in coaching conversations?
- Where are the boundaries between support and over-reliance?
- How do we ensure that coaching remains human-centred, confidential, and ethically grounded?
These are not future questions—they are current realities.
As coaches and leaders, we are required to exercise sound judgment, maintain trust, and uphold professional standards. The introduction of AI into our work challenges us to think carefully about confidentiality, bias, decision-making, and the role of human insight.
Join Natalie and expert panelist Lu Ngo, Head of Digital Skills Programs, Australian Institute of Management (AIM) as we explore the ethical considerations of AI in coaching practice.
You’ll walk away with:
✔️ Key ethical considerations when using AI in coaching and leadership
✔️ How AI intersects with the ICF Code of Ethics and Core Competencies
✔️ Risks related to confidentiality, bias, and decision-making
✔️ Practical guidance for maintaining ethical coaching practice in an AI-enabled world
Core Competency 0.5 hours
Friday 1st May 2026
Midday AEST (Melbourne Time)
Beyond the headlines: what the 2026 Gallup State of the Global Workplace is really telling us
Every year, we wait for the release of the Gallup State of the Global Workplace Report.
Not just to see the data—but to understand whether, as a global collective, we are making a difference. This year, the headlines are once again hard to ignore.
Engagement is down.
Managers are struggling.
Global employee engagement has fallen to 20%, the lowest level since 2020, with declines continuing for a second consecutive year.
And yet… that is not always what we are seeing in practice.
In the organisations we have the privilege to work with, there are examples of high engagement, strong leadership, and thriving cultures.
So what’s really going on?
This week, we move beyond the clickbait headlines and take a closer look at the nuances within the data—because there is something that does not make sense and that’s where the real insight sits.
Join us as we explore:
✔️ What the 2026 Global Workplace Report is really telling us
✔️ Why manager engagement is the critical lever (and why it’s declining)
✔️ The disconnect between AI investment and real workplace outcomes
✔️ What leaders and coaches can actually do to make a difference
This is not about reacting to the headlines.
It’s about understanding the human side of performance—and the role coaching plays in shaping it.
Core Competency 0.5 hours
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2026-03-13 13:39:372026-03-19 23:13:23Critical Thinking in the age of AI: the Role of CoachingTerms and conditions
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- Open Door uses Zoom to track and report on attendance and you have to attend the entire 30 minute presentation (as evidence on the report) to earn the CCE.
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